Shipping Policy
We aim to deliver every Muladhara order safely and promptly. Please review the processing, delivery and tracking information below before placing your order.
Order Processing
Orders are generally processed within 1–3 business days.
Estimated Delivery
Delivery usually takes 3–10 business days, depending on location.
Order Tracking
Tracking details are shared once your order is dispatched.
Order Processing
Your order is prepared after successful payment confirmation.
Orders are usually processed within 1–3 business days after payment confirmation.
Delivery Timeline
Estimated delivery time depends on the shipping destination.
Metro Cities
Estimated delivery within 3–6 business days after dispatch.
Other Locations
Estimated delivery within 6–10 business days after dispatch.
Remote Areas
Delivery may take longer depending on courier availability.
Shipping Charges
Any applicable delivery charges are shown before order payment.
Shipping charges, if applicable, will be displayed during checkout before payment.
Order Tracking
Shipment information is shared after your package is dispatched.
Tracking details will be shared through one or more of the following communication channels:
Failed Deliveries
Ensure that your delivery information and availability are accurate.
If a delivery fails because of an incorrect address, unavailable recipient or refusal to accept the package, additional shipping charges may apply for re-dispatch.
- Incorrect or incomplete shipping address
- Recipient unavailable during delivery attempts
- Refusal to accept the package
- Incorrect phone number or unreachable recipient
Lost Packages
Lost shipment claims are reviewed with the courier partner.
If a shipment is lost in transit, Muladhara Eco Clothing will investigate the matter with the courier partner before initiating a replacement or refund, if applicable.
Incorrect Address
Customers must carefully verify their shipping information.
Customers are responsible for providing complete and accurate shipping details while placing an order.
Muladhara Eco Clothing will not be liable for delays, failed deliveries or lost packages resulting from incorrect or incomplete addresses provided by the customer.